The financial industry sector players are warned against tolerating any form of staff misconduct. Tumubweine Twinemanzi the Director Supervision at the central bank says it’s not enough to provide services but what is equally important is how customers are treated. He emphasizes on embedding good conduct within the very ethics of the organization.
Uganda’s banking industry has faced an upsurge in fraud in the post covid-19 lockdown era says Tumubweine Twinemanzi the director supervision at the central bank. This attributed to the digitization trend that eased the delivery of financial services but has also been maximumly exploited by online fraudsters.