By David Mwanje
Centenary Technology Services (CenteTech) and Service Cops Uganda Limited have signed a strategic partnership aimed at expanding digital services and promoting financial inclusion across Africa.
The agreement was signed at the CenteTech headquarters in a ceremony attended by senior executives from both organisations. The partnership brings together two firms with a long working relationship and shared experience in delivering technology solutions within the financial sector.
Joseph Ndiho Kiiza, Group Executive Chairman of Service Cops, said the partnership builds on more than a decade of collaboration linked to Centenary Bank. He noted that the two institutions have steadily developed capacity together, creating a foundation for broader regional engagement.
Service Cops, a Ugandan technology company operating in several African markets, currently supports 45 banks and eight telecom operators. The company processes transactions worth over eight billion dollars each month, serving about 25 million customers. Ndiho Kiiza said the partnership provides a platform for further expansion across the continent.
CenteTech Chief Executive Officer Dr Grace Ssekakubo said the collaboration reflects Uganda’s growing demand for reliable digital services. Referring to recent data from the Uganda Communications Commission, he noted the rise in mobile subscriptions and mobile money usage, which calls for solutions that respond to real user needs.
The partnership will focus on digital solutions in financial services, education, healthcare and insurance, with particular attention to rural and underserved communities. Dr Ssekakubo said the aim is to improve access to credit for farmers, support digital learning, streamline patient access to health services and widen financial access for women entrepreneurs.
Centenary Group Board Chairman Prof. John Ddumba-Ssentamu said the partnership aligns with the Group’s commitment to strengthening service delivery through technology. He said success will be measured by practical improvements in service efficiency and community outcomes.
Industry observers say the collaboration highlights the growing ability of Ugandan firms to compete beyond national borders. By combining Centenary’s wide reach and established brand with Service Cops’ technical capacity and operational experience, the partnership is expected to strengthen local innovation in digital services.
Both companies said they plan to extend their cooperation to other African markets. Ndiho Kiiza said the goal is to show that technology developed in Africa can address the continent’s development challenges.
